Incident Analysis is a key aspect of incident management and observability. It helps developers and engineers understand why and how incidents occur, enabling them to implement measures to avoid similar issues in the future. For example, if a sudden spike in CPU utilization causes a service outage, incident analysis would involve investigating the code, infrastructure, or configuration changes that led to this incident.
Teams can gain valuable insights into their system's behavior, identify areas for improvement, and implement strategies to enhance the overall reliability and performance of their software. This can involve fine-tuning alerting mechanisms, or improving error-tracking processes.
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